1. Introduction
Welcome to VisitCKTD.in, your platform for Tour Packages, Bike Rentals, Car Hire, Taxi Services, and Local News.
By accessing or using our website or services listed on our Google My Business Profile – “Car Hire & Bike Rental Chitrakoot”, you agree to the terms outlined in this Privacy Policy.
This policy explains how we collect, use, share, and protect your personal information and outlines your rights as a user or vendor.
2. Information We Collect
a) Personal Information
- Full Name, Email Address, Phone Number
- Address, Payment Details (for bookings, rentals, and other services)
- Travel preferences and trip details for tour packages
b) Service-specific Information
- Tour Packages: Trip dates, group size, special requests
- Bike/Car Rentals & Taxi Services: Vehicle selection, pickup/drop location, rental duration
- News Section: User comments, newsletter subscriptions
c) Vendor Information
- Business name, contact details, service descriptions, and bank/payment details for vendors listing services
- This information is collected to verify vendors and ensure reliable service for users
d) Usage Data
- Cookies and Tracking: We use cookies and tracking technologies to enhance your experience, remember preferences, and analyze website usage
- Analytics: We track interactions to improve website functionality, marketing, and service offerings
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery – Confirm and manage bookings, rentals, and tour services
- Communication – Send booking confirmations, updates, newsletters, and promotional messages
- Vendor Management – Verify vendor services, manage disputes, and provide accurate information to users
- Website Improvement – Analyze user behavior and improve website features
- Legal Compliance – Comply with applicable laws, regulations, and law enforcement requests
4. Data Sharing and Third-Party Services
We may share your information with:
- Payment Processors – To complete online transactions
- Marketing Platforms – To send newsletters or promotional content
- Service Providers/Vendors – Only to facilitate requested services
- Government/Legal Authorities – If required by law - We never sell personal data to third parties.
5. Refund and Cancellation Policy
- Refunds for bookings, rentals, or tour packages are handled according to our Booking Terms and Conditions, which users agree to at the time of purchase
- Any disputes regarding refunds will be addressed by contacting our support team via email or phone
- Vendors are responsible for honoring cancellation or refund requests in accordance with their individual service agreements
6. Vendor Agreement and Responsibilities
- All vendors listing services on our platform must provide accurate information and maintain legal compliance
- Vendors are responsible for service delivery, pricing, and resolving service-related issues with customers
- We may suspend or terminate a vendor’s listing if there is a breach of our policies or fraudulent activity
- Vendor payment information is securely stored and used only for transaction purposes
7. User Rights
- Access – Users can request access to their personal information
- Correction – Users can correct inaccurate or incomplete information
- Deletion – Users can request the deletion of personal information or account
- Opt-Out – Users may unsubscribe from promotional communications
8. Security Measures
We implement industry-standard security measures to protect user and vendor data.
However, internet-based data transmission cannot be guaranteed as 100% secure.
9. Liability Clause
- VisitCKTD.in is not responsible for the actions of vendors or third-party service providers
- Users are responsible for reviewing service details and terms before making bookings
- Any disputes between users and vendors should first be addressed to the vendor; we may mediate but do not assume liability for service failures
10. Google My Business Profile
All services, inquiries, reviews, and bookings received through our GMB Profile – “Car Hire & Bike Rental Chitrakoot” are governed by this privacy policy.
11. Changes to This Policy
We may update this Privacy Policy periodically.
All changes will be reflected on this page with the revision date, and continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
- Email: visitcktd@gmail.com
- Phone: +91 80090 93614
- Address: Chitrakoot, India
